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Greater Niagara Chamber of Commerce

Shelley Mercer

Director of Adult Services, Bethesda Community Services Inc       | 2021 Excellence in Non-Profit Award Finalist

For Shelley, it has been a true blessing to have been a part of Bethesda for the past 36 years. She says the opportunities, personal and professional growth, relationships formed, and memories of laughter and tears are too countless to share. 

Shelley has worn many hats through her years at Bethesda. She began as a direct support worker in 1985 while also earning her health and social welfare certification through Niagara College. She also served as a family home provider when her children were young and day program support worker before returning to the love of her life: residential support. 

Shelley has enjoyed being the Director of Adult Services for the past 13 years; her experiences have culminated in being named Bethesda’s employee of the year for 2021.

In her quiet moments, Shelley says that she finds herself amazed at what she has achieved in her career and is quietly and proud of herself.