Joint Letter To Political Leaders On The Prolonged Recovery Of The Food Service Industry Across Canada

The Rt. Hon. Justin Trudeau
Prime Minister of Canada

Hon. Scott Moe
Chair, Council of the Federation

Bill Karsten
President, Federation of Canadian Municipalities

July 20, 2020

RE: THE ONGOING RECOVERY OF OUR RESTAURANTS AND FOOD SERVICE INDUSTRY ACROSS CANADA

Dear First Ministers and Municipal Leaders:

Our restaurants are cornerstones of communities of all sizes across Canada. They’re meeting places for business and pleasure; they’re where we celebrate; they’re where we gather to mourn a loss. The local restaurant is where many of us worked our first part-time gig, or went on a first date, or stopped by when we needed to see a friend. Canadians are connected deeply to “their” local pub, or “their” late-night takeout spot.

Pre-COVID, the economic impact of our restaurants on Canadians was deeply felt. The industry directly created one out of every 15 jobs (1.2 million Canadians), served 22 million meals per day to Canadians, operated close to 100,000 establishments, paid Canadians $30 billion of wages and benefits, and contributed $31 billion annually to Canada’s GDP.

When the pandemic hit, our restaurants were among the first and the hardest hit. Notwithstanding their own losses, which includes 800,000 jobs lost, the food services industry stepped up to serve their communities, their customers, and continued to bring Canadians together – just in new and innovative ways. But despite their best intentions and best efforts, the food services industry will be among the last to resume normal operations, on a timescale stretching at least into the next 12-18 months.

As our country went into the necessary lockdown, governments of all sizes and types worked together to get Canadians through the crisis. Many businesses are now working to reopen and recover. However for the food service industry, the picture is different.

Food service locations already operate on thin margins when tables are full, given high fixed costs, a seasonal nature, being highly liquid, and working with a perishable inventory. The reality now with COVID-19 in our midst for the foreseeable future is that the necessary safety requirements both limit revenue and further increase costs. Continued operation for the majority of our restaurants is, at best, uncertain. Government programs as they are presently designed are not equipped for the timescale of this ongoing reality for this industry.

Across our country, at all levels of government, urgent action needs to be undertaken to ensure our restaurants can continue to be there for us. Some of those items include:

Federal

  • Implement the proposed Canada Emergency Wage Subsidy (CEWS) improvements and continue to create incentives for Canadians to return to work.
  • Eliminate the automatic annual federal excise tax increase on beer, wine, and spirits.
  • Start to encourage Canadians to return to pre-COVID activities while observing safety measures, such as masks.

Joint Federal-Provincial/Territorial

  • Extend the CECRA program, remove parent company revenue eligibility cap (removing the cap would prevent franchisees from falling through the cracks), and explore a means to substantially increase program subscription.

Provincial/Territorial

  • Implement and monitor a commercial eviction moratorium.
  • Expand liquor licencing, or make permanent COVID-related licencing changes, to allow more restaurants to offer alcohol sales (including for take-out).

Municipal

  • Reduction or deferral of property taxes, patio fees, utility fees, and other fees as relevant.
  • Ease regulatory burdens, which assist the industry without impacting government budgets.

The urgency of action cannot be overstated. Indeed, if action is not taken now, businesses will close and communities will be among the hardest hit since a loss of business means loss of jobs throughout the entire foodservices supply chain. Delays will risk the situation rapidly becoming permanently untenable.

These actions, when taken together, would make a win-win by creating the conditions for more Canadians to get back to work and prevent the failure of a key industry in the coming year.

Just as our restaurants have always been there for Canadians for important moments in our lives, now we need to be here for them.

Sincerely,

Hon. Perrin Beatty, P.C., O.C.
President & CEO
Canadian Chamber of Commerce

Luke Harford
Head of Government Affairs, Canada
Molson Coors

David B. Lefebvre
Vice President, Federal & Quebec
Restaurants Canada

Ken Kobly
President & CEO
Alberta Chambers of Commerce

Sheri Somerville
Chief Executive Officer
Atlantic Chamber of Commerce

Val Litwin
President & CEO
BC Chamber of Commerce

Renée Comeau
Executive Director
NWT Chamber of Commerce

Rocco Rossi
President & CEO
Ontario Chamber of Commerce

Steve McLellan
Chief Executive Officer
Saskatchewan Chamber of Commerce

Mishka Balsom
Chief Executive Officer
Greater Niagara Chamber of Commerce

Todd Letts
Chief Executive Officer
Brampton Board of Trade

Dr. Sandip Lalli
President & CEO
Calgary Chamber of Commerce

Gerard Adams
Interim Chief Executive Officer
Greater Charlottetown Area Chamber of Commerce

Janet M. Riopel
President & CEO
Edmonton Chamber of Commerce

Krista Ross
Chief Executive Officer
Fredericton Chamber of Commerce

Patrick Sullivan
President & CEO
Halifax Chamber of Commerce

Michel Leblanc
President & CEO
Chamber of Commerce of Metropolitan Montreal

Sueling Ching
President & CEO
Ottawa Board of Trade

AnnMarie Boudreau
Chief Executive Officer
St. John’s Board of Trade

Jan De Silva
President & CEO
Toronto Region Board of Trade

Loren Remillard
President & CEO
The Winnipeg Chamber of Commerce

Bridgitte Anderson
President & CEO
Greater Vancouver Board of Trade

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Rapid Update: Canada Wage Emergency Subsidy details announced

Finance Minister Bill Morneau; Small Business, Export Promotion & International Trade Minister Mary Ng; and Minister of Innovation, Science and Industry Navdeep Bains have just announced the details of the keenly-awaited Canada Wage Emergency Subsidy (CWES). Here are the important details:

  • To qualify, a business must have lost at least 30% of its gross revenue since this time last year.
  • The government will cover up to 75 per cent of a salary to a cap of $58,700, i.e. up to $847 a week.
  • Businesses of any size can qualify, as well as non-profits and charities.
  • Applications will be processed through the Canada Revenue Agency via an online portal to be launched soon.
  • Funds will be available in approximately six weeks.
  • Employers are encouraged to pay the remaining 25% of wages if they are able to, and will have to prove they are making every effort to do so.
  • Severe penalties are threatened for any bad actor attempting to abuse the system.
  • Business-owners will have to re-apply each month.
  • The program will be open for March, April, and May.
  • Businesses not qualifying for the 75% subsidy would still be able to receive the existing 10% subsidy program, paid from March 18 to before June 20, up to a maximum subsidy of $1,375 per employee and $25,000 per employer.

The initiative is expected to cost $71-billion, however, it will reduce the anticipated cost of the Canada Emergency Response Benefit (CERB) to $24-billion.

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COVID-19 Business Update: March 31st, 2020, 4pm

Information on government grants, resources, and programs, and how to apply for them, is available here.
The Government of Canada runs Support for Individuals and Support for Businesses pages with summaries of programs and application portals.


Today’s vital updates: 

  • Details of the Government of Canada’s 75% wage subsidy program have been pushed back. An announcement from Finance Minister Bill Morneau and Small Business Minister Mary Ng is expected on April 1st.
  • The GNCC’s first webinar on COVID-19 is available here. These webinars will be held regularly on Tuesdays and Thursdays. This Thursday, we will be joined by employment lawyers from Sullivan Mahoney and Lancaster, Brooks & Welch to answer your questions on your rights and obligations at this time. Sign up to get the call-in details here.
  • The Government of Ontario has extended the state of emergency until April 13th. Schools will remain closed until May, instead of the initially-expected return on April 6.

If you are showing symptoms, self-isolate for 14 days. Call a public health authority. Do not visit any healthcare provider in person before calling.  

It is important that everyone practice social distancing to prevent the spread of COVID-19. Remain at home unless absolutely necessary. Minimize contact with other people. Wash hands frequently and thoroughly. Avoid touching the face. Maintain a 2-meter distance from others if you are required to be out in public. If you have recently traveled outside the country, self-isolate for 14 days. This means that you must not leave your home under any circumstances. Have supplies delivered and left at your door. 

Previous updates can be accessed at https://gncc.ca/covid-19/covid-19-gncc-news/ 

Stay safe and be vigilant. The GNCC is here to support you. Contact us with any questions you have. 

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COVID-19 Business Update: March 26th, 4pm

The GNCC is committed to bringing timely information and updates on the business impacts of the COVID-19 pandemic.  

Information on government grants, resources, and programs, and how to apply for them, is available here.  

Today’s vital updates: 

  • The Government of Canada’s support bill has received royal assent and is now law. It covers $107-billion in aid packages, the details of which were announced here over the past few days. 
  • The Quarantine Act has been invoked. All international travelers returning to Canada must self-isolate for 14 days. This was previously the government’s advice; now, those who do not comply face fines or prison sentences. Make your staff aware. 
  • The Government of Ontario has announced the details of its WSIB relief package. All workplaces covered by WSIB insurance can defer premium reporting and payments until August 31st, 2020. Businesses do not need to notify WSIB that they are taking advantage of this deferral.  
  • The Government of Ontario has also announced the deferral of property taxes. School boards will be compensated for the shortfall from Provincial funds. 
  • The Government of Ontario will allow interest and payment relief until August 31st for businesses on the majority of provincially-administered taxes, including the Tobacco Tax; Fuel Tax; Gas Tax; Beer, Wine, and Spirits Tax; Mining Tax; Insurance Premium Tax; International Fuel Tax Agreement; and Race Tracks Tax. 
  • Scammers are attempting to exploit the new Canada Emergency Response Benefit (CERB). Be vigilant for suspicious text messages and warn your employees. 
  • The Ontario Chamber of Commerce has launched a COVID-19 portal for Ontario businesses. 
  • The Niagara Health Foundation is appealing for companies and residents to donate any masks they may have in their shops or workplaces. They will take any and all masks, whether they are N95/respirator or surgical, and will let hospitals decide which ones they can use. 
  • British Columbia and Alberta have announced that individuals flouting social distancing rules now face fines and even jail time. Other provinces may introduce similar measures, including Ontario. 

If you are showing symptoms, self-isolate for 14 days. Call a public health authority. Do not visit any healthcare provider in person before calling.  

It is important that everyone practice social distancing to prevent the spread of COVID-19. Remain at home unless absolutely necessary. Minimize contact with other people. Wash hands frequently and thoroughly. Avoid touching the face. Maintain a 2-meter distance from others if you are required to be out in public. If you have recently traveled outside the country, self-isolate for 14 days. This means that you must not leave your home under any circumstances. Have supplies delivered and left on your porch. 

Previous updates can be accessed at https://gncc.ca/covid-19/covid-19-gncc-news/ 

Stay safe and be vigilant. The GNCC is here to support you. Contact us with any questions you have. 

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COVID-19 Business Update: March 25th, 2020, 4pm

The GNCC is committed to bringing timely information and updates on the business impacts of the COVID-19 pandemic. Today’s vital updates: 

  • Parliament has passed a support bill for COVID-19, including funding for Canadians out of work as a result of COVID-19, who will receive up to $2,000 per month, regardless of their EI status. No other supports or initiatives for businesses were announced. 
  • Canadian workers over the age of 15 who have earned more than $5,000 in the last 12 months but are now earning no income because of the COVID-19 pandemic will qualify for the newly-created Canada Emergency Response Benefit (CERB), including freelancers and self-employed workers. 
  • The Government of Ontario has launched a hotline at 1-888-444-3659 for businesses with questions about the list of essential businesses. 
  • The Government of Ontario is cutting taxes by $355 million for about 57,000 employers through a proposed temporary increase to the Employer Health Tax (EHT) exemption. 
  • The WSIB has issued a guidance document about COVID-19 claims, which can be accessed here. 
  • WSIB funding has been increased by $1.9-billion, allowing employers to defer WSIB payments for up to six months. 

It is important that everyone practice social distancing to prevent the spread of COVID-19. Remain at home unless absolutely necessary. Minimize contact with other people. Wash hands frequently and thoroughly. Avoid touching the face. Maintain a 2-meter distance from others if you are required to be out in public. If you have recently traveled outside the country, self-isolate for 14 days. This means that you must not leave your home under any circumstances. Have supplies delivered and left on your porch. 

Failure to adhere to these guidelines places lives at risk, prolongs the crisis, and increases the likelihood that governments in Ontario and Canada will be forced to resort to more drastic measures, such as mandatory curfews and lockdowns under the Emergencies Act. Other countries have already had to take these steps. 

Previous updates can be accessed at https://gncc.ca/covid-19/covid-19-gncc-news/.  

Stay safe and be vigilant. The GNCC is here to support you. Contact us with any questions you have. 

 

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COVID-19 Business Update: March 24th, 2020, 2pm

New Developments and Information

The GNCC is committed to bringing timely information and updates on the business impacts of the COVID-19 pandemic. Today’s vital updates:

  • The House of Commons has convened to vote on a bill allocating up to $82-billion in financial supports for Canada. The opposition has indicated it will not support the bill as-is.
  • An additional $5-billion in funds has been released to Farm Credit Canada to assist agri-food businesses.
  • The Government of Ontario is appealing to businesses who can help supply emergency products and solutions.
  • The Government of Ontario is holding electricity costs at the low-peak usage rate of 10.1 cents per kilowatt hour, 24 hours a day.

Of primary importance in Ontario is the mandatory closure of all non-essential businesses, beginning at midnight tonight.

  • The closure order will last for 14 days, with a possible extension depending on the status of the pandemic at that time.
  • A list of businesses permitted to stay open can be found here.
  • No plans to compensate businesses have yet been announced, but they have not been ruled out.
  • Businesses that can transition to a remote-working model are required to do so from midnight on March 24th.
  • This order includes non-profit entities.
  • Non-essential businesses may continue to operate online, by mail or phone, or by delivery.
  • Self-employed individuals or workplaces where only one person is present should be able to continue operating as long as they are closed to the public and are not directly interacting with other people.

Local governments have announced responses to the COVID-19 crisis. The current policies are:

  • The City of Port Colborne has approved exemptions for penalty and interest charges until April 30 for tax, water, and wastewater payments.
  • The City of St. Catharines will not charge late fees or interest penalties on water bills, tax payments, and accounts receivables until June 30. The City has also suspended parking fees for on-street parking and municipal lots.
  • The City of Niagara Falls has waived penalty charges for current year property taxes, water bills, and accounts receivable (billed in 2020) until June 30.
  • The City of Thorold has waived penalties and NSF fees on water and wastewater bills, and current year taxes until June 30, 2020.
  • The City of Welland has waived penalties for late payments on water and wastewater bills and on taxes until May 30, 2020.
  • The Town of Lincoln has waived penalties for late payments on water and wastewater bills, accounts receivable, and on taxes until June 30, 2020.

It is important that everyone practice social distancing to prevent the spread of COVID-19. Remain at home unless absolutely necessary. Minimize contact with other people. Wash hands frequently and thoroughly. Avoid touching the face. Maintain a 2-meter distance from others if you are required to be out in public. If you have recently traveled outside the country, self-isolate for 14 days. This means that you must not leave your home under any circumstances. Have supplies delivered and left on your porch.

Failure to adhere to these guidelines places lives at risk, prolongs the crisis, and increases the likelihood that governments in Ontario and Canada will be forced to resort to more drastic measures, such as mandatory curfews and lockdowns under the Emergencies Act. Other countries have already had to take these steps.

Stay safe and be vigilant. The GNCC is here to support you. Contact us with any questions you have

Previously-posted information

News and updates from previous bulletins are included here for your convenience. Note that some of this information may be out-of-date. In case of conflict, the latest update (above) should be taken as correct.

  • The Canadian-U.S. border is closed to non-essential travel. Trade and key supplies will continue to flow, as will people crossing for essential work.
  • Temporary foreign workers are permitted to enter Canada, as will international students and workers on visas, but are requested to self-isolate for 14 days after arrival.
  • The Government of Canada is appealing to businesses that can supply equipment, supplies, or services to help with their COVID-19 response, or which can re-tool to supply them. If your business falls into these categories, please contact celine.caira@canada.ca.
  • The Niagara Regional Business Licensing Office is closed to the public. Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone and email at 905-980-6000 ext. 6380 and licensing@niagararegion.ca.

The GNCC is lobbying for additional measures to help businesses through the COVID-19 crisis. Some of these are:

  • Delivery and take-out beverage alcohol be permitted for restaurants and food-service establishments.
  • Rent relief for individuals and businesses, allowing them to continue to rent their premises while still providing revenue to lessors.
  • Property tax deferrals and late fee waivers to be offered by all Niagara municipal governments.
  • More financial assistance for self-employed and non-EI-eligible Canadians who are not covered by existing relief programs.

We are working on other initiatives as well, and will have more information when details on these policies have been settled.

The Government of Canada announced a relief package for individuals and businesses. These measures will:

  • Allow all businesses to defer the payment of any income tax amounts that become owing on or after today and before September 2020, until after August 31, 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act. No interest or penalties will accumulate on these amounts during this period. This measure will result in businesses having more money available during this period.
  • Increase the credit available to small, medium, and large Canadian businesses. As announced on March 13, a new Business Credit Availability Program will provide more than $10 billion of additional support to businesses experiencing cash flow challenges through the Business Development Bank of Canada and Export Development Canada. The Government is ready to provide more capital through these financial Crown corporations.
  • Further expand Export Development Canada’s ability to provide support to domestic businesses. 
  • Provide flexibility on the Canada Account limit, to allow the Government to provide additional support to Canadian businesses, when deemed to be in the national interest, to deal with exceptional circumstances.
  • Augment credit available to farmers and the agri-food sector through Farm Credit Canada.
  • Launch an Insured Mortgage Purchase Program to purchase up to $50 billion of insured mortgage pools through the Canada Mortgage and Housing Corporation (CMHC). As announced on March 16, this will provide stable funding to banks and mortgage lenders and support continued lending to Canadian businesses and consumers. CMHC stands ready to further support liquidity and the stability of the financial markets through its mortgage funding programs as necessary. The Government will enable these measures by raising CMHC’s legislative limits to guarantee securities and insure mortgages by $150 billion each.
  • Provide eligible small businesses a 10 per cent wage subsidy for the next 90 days, up to a maximum of $1,375 per employee and $25,000 per employer. Employers benefiting from this measure would include corporations eligible for the small business deduction, as well as not-for-profit organizations and charities. This will help employers keep people on their payroll and help Canadians keep their jobs.

Accessing credit can be done through the BDC’s website. Farms and agri-food businesses can access credit through Farm Credit Canada

The package also contained support for workers that would:

  • Provide additional assistance to families with children by temporarily boosting Canada Child Benefit payments. This measure would deliver almost $2 billion in extra support.
  • Introduce an Emergency Care Benefit of up to $900 bi-weekly for up to 15 weeks to provide income support to workers who must stay home and do not have access to paid sick leave. This measure could provide up to $10 billion to Canadians, and includes:
  • Workers, including the self-employed, who are sick, quarantined, or who have been directed to self-isolate but do not qualify for Employment Insurance (EI) sickness benefits.
  • Workers, including the self-employed, who are taking care of a family member who is sick with COVID-19, such as an elderly parent or other dependents who are sick, but do not qualify for EI sickness benefits.
  • EI-eligible and non EI-eligible working parents who must stay home without pay because of children who are sick or who need additional care because of school closures.
  • Introduce an Emergency Support Benefit delivered through the Canada Revenue Agency to provide up to $5 billion in support to workers who are not eligible for EI and who are facing unemployment.
  • Provide additional assistance to individuals and families with low and modest incomes with a special top-up payment under the Goods and Services Tax (GST) credit. This measure would inject $5.5 billion in the economy.
  • Waive the mandatory one-week waiting period for EI sickness benefits, for a minimum of six months, for workers in imposed quarantine or who have been directed to self-isolate, as announced on March 11.

Your employees can access these programs and get more information from Service Canada

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Canada’s COVID-19 Economic Response Plan: Support for Canadians and Businesses

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

On March 18, 2020, the Prime Minister announced a new set of economic measures to help stabilize the economy during this challenging period. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide up to $27 billion in direct support to Canadian workers and businesses.

Support for Canadians

Income Support for Individuals Who Need it Most

Flexibility for Taxpayers

Mortgage Default Management Tools

Role of Financial Institutions

 

Support for Businesses

Supporting Canadian Businesses Through the Canada Account

Helping Businesses Keep Their Workers

Flexibility for Businesses Filing Taxes

Ensuring Businesses have Access to Credit

Supporting Financial Market Liquidity

 

Economic Response Plan – Cost and Implementation

Support for Canadians

Temporary Income Support for Workers and Parents

For Canadians without paid sick leave (or similar workplace accommodation) who are sick, quarantined or forced to stay home to care for children, the Government is:

  • Waiving the one-week waiting period for those individuals in imposed quarantine that claim Employment Insurance (EI) sickness benefits. This temporary measure is in effect as of March 15, 2020.
  • Waiving the requirement to provide a medical certificate to access EI sickness benefits.
  • Introducing the Emergency Care Benefit providing up to $900 bi-weekly, for up to 15 weeks. This flat-payment Benefit would be administered through the Canada Revenue Agency (CRA) and provide income support to:
    • Workers, including the self-employed, who are quarantined or sick with COVID-19 but do not qualify for EI sickness benefits.
    • Workers, including the self-employed, who are taking care of a family member who is sick with COVID-19, such as an elderly parent, but do not quality for EI sickness benefits.
    • Parents with children who require care or supervision due to school closures, and are unable to earn employment income, irrespective of whether they qualify for EI or not.

Application for the Benefit will be available in April 2020, and require Canadians to attest that they meet the eligibility requirements. They will need to re-attest every two weeks to reconfirm their eligibility. Canadians will select one of three channels to apply for the Benefit:

  1. by accessing it on their CRA MyAccount secure portal;
  2. by accessing it from their secure My Service Canada Account; or
  3. by calling a toll free number equipped with an automated application process.

Longer-Term Income Support for Workers

For Canadians who lose their jobs or face reduced hours as a result of COVID’s impact, the Government is:

  • Introducing an Emergency Support Benefit delivered through the CRA to provide up to $5.0 billion in support to workers who are not eligible for EI and who are facing unemployment.
  • Implementing the EI Work Sharing Program, which provides EI benefits to workers who agree to reduce their normal working hour as a result of developments beyond the control of their employers, by extending the eligibility of such agreements to 76 weeks, easing eligibility requirements, and streamlining the application process. This was announced by the Prime Minister on March 11, 2020.

Income Support for Individuals Who Need It Most

For over 12 million low- and modest-income families, who may require additional help with their finances, the Government is proposing to provide a one-time special payment by early May 2020 through the Goods and Services Tax credit (GSTC). This will double the maximum annual GSTC payment amounts for the 2019-20 benefit year. The average boost to income for those benefitting from this measure will be close to $400 for single individuals and close to $600 for couples. This measure will inject $5.5 billion into the economy.

For over 3.5 million families with children, who may also require additional support, the Government is proposing to increase the maximum annual Canada Child Benefit (CCB) payment amounts, only for the 2019-20 benefit year, by $300 per child. The overall increase for families receiving CCB will be approximately $550 on average; these families will receive an extra $300 per child as part of their May payment. In total, this measure will deliver almost $2 billion in extra support.

Together, the proposed enhancements of the GSTC and CCB will give a single parent with two children and low to modest income nearly $1,500 in additional short-term support.

To ensure that certain groups who may be vulnerable to the impacts of COVID-19 have the support they need, the Government is proposing targeted help by:

  • Providing $305 million for a new distinctions-based Indigenous Community Support Fund to address immediate needs in First Nations, Inuit, and Métis Nation communities.
  • Placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all individuals currently in the process of repaying these loans.
  • Reducing required minimum withdrawals from Registered Retirement Income Funds (RRIFs) by 25% for 2020, in recognition of volatile market conditions and their impact on many seniors’ retirement savings. This will provide flexibility to seniors that are concerned that they may be required to liquidate their RRIF assets to meet minimum withdrawal requirements. Similar rules would apply to individuals receiving variable benefit payments under a defined contribution Registered Pension Plan.
  • Providing the Reaching Home initiative with $157.5 million to continue to support people experiencing homelessness during the COVID-19 outbreak. The funding could be used for a range of needs such as purchasing beds and physical barriers for social distancing and securing accommodation to reduce overcrowding in shelters.
  • Supporting women and children fleeing violence, by providing up to $50 million to women’s shelters and sexual assault centres to help with their capacity to manage or prevent an outbreak in their facilities. This includes funding for facilities in Indigenous communities.

Flexibility for Taxpayers

In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts.

  • For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.  However, the Agency encourages individuals who expect to receive benefits under the GSTC or the Canada Child Benefit not to delay the filing of their return to ensure their entitlements for the 2020-21 benefit year are properly determined.
  • For trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020.

The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after today and before September 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act. No interest or penalties will accumulate on these amounts during this period.

In order to reduce the necessity for taxpayers and tax preparers to meet in person during this difficult time, and to reduce administrative burden, effective immediately the Canada Revenue Agency will recognize electronic signatures as having met the signature requirements of the Income Tax Act, as a temporary administrative measure. This provision applies to authorization forms T183 or T183CORP, which are forms that are signed in person by millions of Canadians every year to authorize tax preparers to file taxes.

The Canada Revenue Agency is adapting its Outreach Program to support individuals during COVID-19. Through this service, the Canada Revenue Agency offers help to individuals to better understand their tax obligations and to obtain the benefits and credits to which they are entitled. Traditionally available in-person, this service is now available over the phone, and through webinar, where possible.

The Canada Revenue Agency fully expects that many community organizations are considering whether to significantly reduce or perhaps cancel the provision of services provided under the Community Volunteer Income Tax Program. Additional efforts to encourage individuals to file their tax and benefit returns electronically, or where possible, through the File My Return service, will be put forward.

Role of Financial Institutions

The Minister of Finance is in regular contact with the heads of Canada’s large banks, and continues to encourage them to show flexibility in helping their customers whose personal or business finances are affected by COVID-19. The Superintendent of Financial Institutions has also made clear his expectation that banks will use the additional lending capacity provided by recent government actions to support Canadian businesses and households.

In response, banks in Canada have affirmed their commitment to working with customers to provide flexible solutions, on a case-by-case basis, for managing through hardships caused by recent developments. This may include situations such as pay disruption, childcare disruption, or illness. Canada’s large banks have confirmed that this support will include up to a 6-month payment deferral for mortgages, and the opportunity for relief on other credit products. These targeted measures respond to immediate challenges being faced across the country and will help stabilize the Canadian economy.

Mortgage Default Management Tools

The Canada Mortgage and Housing Corporation (CMHC) and other mortgage insurers offer tools to lenders that can assist homeowners who may be experiencing financial difficulty. These include payment deferral, loan re-amortization, capitalization of outstanding interest arrears and other eligible expenses, and special payment arrangements.

The Government, through CMHC, is providing increased flexibility for homeowners facing financial difficulties to defer mortgage payments on homeowner CMHC-insured mortgage loans. CMHC will permit lenders to allow payment deferral beginning immediately.

Support for Businesses

The Government of Canada is taking immediate, significant and decisive action to support Canadian businesses facing financial hardship as a result of the COVID-19 pandemic.

On March 13, 2020, Minister of Finance Bill Morneau, Governor of the Bank of Canada Stephen Poloz, and Superintendent of Financial Institutions Jeremy Rudin outlined a coordinated package of measures to support the functioning of markets, the resilience of our financial sector, and continued access to financing for Canadian businesses. These actions will significantly increase the availability of credit to businesses of all sizes, sustain liquidity in key financial markets, and provide flexibility to businesses experiencing hardship.

On March 18, 2020 the government and its partners announced further measures to support businesses. These actions are part of Canada’s whole-of-government response to COVID-19, and the significant stimulus program developed to stabilize Canada’s economy, support businesses and to protect Canadians.

Supporting Canadian Business through the Canada Account

The government is changing the Canada Account so that the Minister of Finance would now be able to determine the limit of the Canada Account in order to deal with exceptional circumstances. The Canada Account is administered by Export Development Canada (EDC) and is used by the government to support exporters when deemed to be in the national interest. This will allow the government to provide additional support to Canadian companies through loans, guarantees or insurance policies during these challenging times.

Helping Businesses Keep their Workers

To support businesses that are facing revenue losses and to help prevent lay-offs, the government is proposing to provide eligible small employers a temporary wage subsidy for a period of three months. The subsidy will be equal to 10% of remuneration paid during that period, up to a maximum subsidy of $1,375 per employee and $25,000 per employer. Businesses will be able to benefit immediately from this support by reducing their remittances of income tax withheld on their employees’ remuneration. Employers benefiting from this measure will include corporations eligible for the small business deduction, as well as non-profit organizations and charities.

Flexibility for Businesses Filing Taxes

The Canada Revenue Agency will allow all businesses to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after today and before September 2020.  This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act. No interest or penalties will accumulate on these amounts during this period.

The Canada Revenue Agency will not contact any small or medium (SME) businesses to initiate any post assessment GST/HST or Income Tax audits for the next four weeks. For the vast majority of businesses, the Canada Revenue Agency will temporarily suspend audit interaction with taxpayers and representatives.

The Liaison Officer service offers help to owners of small businesses to understand their tax obligations. Traditionally available in-person, this service is now available over the phone and will be customizing information during these challenging times by ensuring small businesses are aware of any changes such as filing and payment deadlines, proactive relief measures, etc.

Ensuring Businesses Have Access to Credit

The Business Credit Availability Program (BCAP) will allow the Business Development Bank of Canada (BDC) and Export Development Canada (EDC) to provide more than $10 billion of additional support, largely targeted to small and medium-sized businesses. This will be an effective tool for helping viable Canadian businesses remain resilient during these very uncertain times. BDC and EDC are cooperating with private sector lenders to coordinate on credit solutions for individual businesses, including in sectors such as oil and gas, air transportation and tourism. The near term credit available to farmers and the agri-food sector will also be increased through Farm Credit Canada.

The Office of the Superintendent of Financial Institutions (OSFI) announced it is lowering the Domestic Stability Buffer by 1.25% of risk-weighted assets, effective immediately. This action will allow Canada’s large banks to inject $300 billion of additional lending in to the economy.

The Bank of Canada also took a series of actions to support the Canadian economy during this period of economic stress, enhance the resilience of the Canadian financial system, and help ensure that financial institutions can continue to extend credit to both households and businesses. This included cutting the interest rate to 0.75% as a proactive measure in light of the negative shocks to Canada’s economy arising from the COVID-19 pandemic and the recent sharp drop in oil prices.

Supporting Financial Market Liquidity

As a further proactive and coordinated measure to bolster the financial system and the Canadian economy, the government announced on March 16 that it is launching an Insured Mortgage Purchase Program (IMPP). Under this program, the government will purchase up to $50 billion of insured mortgage pools through the Canada Mortgage and Housing Corporation (CMHC). This action will provide long-term stable funding to banks and mortgage lenders, help facilitate continued lending to Canadian consumers and businesses, and add liquidity to Canada’s mortgage market. Details of the terms of the purchase operations will be provided to lenders by CMHC later this week.

The IMPP enhances the already substantial set of measures announced on March 13 to support the economy and the financial system. CMHC stands ready to further support liquidity and the stability of the financial markets through its mortgage funding programs as necessary.

Further, the Bank of Canada has announced that it will adjust its market liquidity operations to maintain market functioning and credit availability during the current period of uncertainty in which conditions are evolving rapidly.

The Bank of Canada also announced that it will broaden eligible collateral for its term repo facility to include the full range of collateral eligible under the Standing Liquidity Facility, with the exception of the non-mortgage loan portfolio. This expansion of eligible collateral will provide support to funding conditions for financial institutions by providing a backstop to regular private funding.

The Bank also announced that it stands ready, as a proactive measure, to provide support to the Canada Mortgage Bond (CMB) market so that this important funding market continues to function well. This would include, as required, purchases of CMBs in the secondary market. Similar to the increase in Government of Canada bond buybacks, this will support market liquidity and price discovery.

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Alectra Utilities warns customers of increased phone scam activity

 In response to an increase of fraudulent activity in its service territory, Alectra Utilities is alerting customers of a sophisticated phone scam. 

The phone scam involves customers receiving a phone call from fraudsters requesting immediate payment over the phone. If you get a call requesting immediate payment and threatening disconnection – hang up and contact us directly at alectrautilities.com/contact-us. 

Customers receiving these suspicious phone calls are reminded of the following: 

  • Never make a payment for a charge that isn’t listed on your most recent Alectra Utilities bill 
  • Do not provide any personal information, including your Alectra Utilities bill or account number 
  • Remain vigilant and verify account information only with Alectra Utilities’ Customer Care Representatives directly 
  • Contact Alectra Utilities’ Customer Care Representatives during regular business hours to discuss any outstanding account activity or report an incident alectrautilities.com/contact-us 

If you believe you may be a victim of fraud or theft, please contact the Canadian Anti-fraud Centre at 1-888-495-8501 and Alectra to report the incident. 

About Alectra Utilities Corporation 

Serving more than one million homes and businesses in Ontario’s Greater Golden Horseshoe area, Alectra Utilities is now the largest municipally-owned electric utility in Canada, based on the total number of customers served. We contribute to the economic growth and vibrancy of the 17 communities we serve by investing in essential energy infrastructure, delivering a safe and reliable supply of electricity, and providing innovative energy solutions. Our mission is to be an energy ally, helping our customers and the communities we serve to discover the possibilities of tomorrow’s energy future. 


Media Contact: 

Rachel Bertone, Media Spokesperson
rachel.bertone@alectrautilities.com | 647-339-3826 | 24/7 Media Line: 1.833.MEDIALN 

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Lynn Guerriero named President of Niagara Health

Lynn Guerriero

Lynn Guerriero

Lynn Guerriero, an accomplished executive leader in the Ontario health system, will assume the role of President of Niagara Health effective Tuesday, February 18, 2020. This appointment follows a national search that attracted strong candidates and led to Lynn’s unanimous selection due to her unique set of skills, passion and vision for high-quality healthcare in Niagara.

Ms. Guerriero comes to Niagara with more than 30 years of leadership, management and clinical experience within a variety of healthcare provider settings, including multi-site acute care, rehabilitation and community care. She also has extensive senior leadership experience providing hands-on implementation and oversight of provincial programs, agencies and sectors of the health system.

“Lynn Guerriero is widely recognized for her expertise in providing positive leadership in large, complex environments, leading to progressive improvements in healthcare practice and performance,” says John Bragagnolo, Chair of the Board of Directors of Niagara Health. “The President’s Search Committee was extremely impressed with Ms. Guerriero’s deep understanding of how a more integrated healthcare system will benefit patient care in Niagara. She is a skilled relationship builder and has a strong commitment to providing patients and families with extraordinary caring in every aspect of their experience.”

Ms. Guerriero currently serves as an Assistant Deputy Minister with the provincial Ministry of Health (Ontario Health Insurance Plan Division) – a $14-billion portfolio. Her role is accountable for advising senior government officials, managing complex files and relationships, implementing new policy and programs, and ensuring operational excellence within her areas of responsibility.

While serving as Assistant Deputy Minister, Ms. Guerriero acted as the Executive Lead, Agency Review, for the Ministry of Health. Notable highlights include securing policy approval for the new provincial agency structure that resulted in the creation of Ontario Health and supporting drafting of legislation for Bill 74, The People’s Health Care Act, 2019.

“There has been a lot of positive change at Niagara Health over the last several years, and Ms. Guerriero’s unique experiences and collaborative leadership style will be instrumental in building on this momentum,” says Dr. Tom Stewart, CEO of Niagara Health & President and CEO of St. Joseph’s Health System. “Healthcare delivery is transforming at a rapid pace, and Niagara Health is uniquely positioned to improve access to services, strengthen partnerships, leverage technology in new ways, and build a better-connected health system. Lynn is well suited to lead Niagara Health through the next phase of this transformation.”

Prior to joining the Ministry of Health, Ms. Guerriero worked at Cancer Care Ontario in increasingly senior roles overseeing Access to Care, cancer screening and quality management initiatives. She has extensive clinical leadership and hands-on care experiences, which includes working in pediatric rehabilitation services with Holland Bloorview Kids Rehab in Toronto, brain injury services with the Toronto Rehabilitation Institute, and home care services with the North York Community Care Access Centre.

Ms. Guerriero holds a Bachelor of Science in Occupational Therapy from Western University and a Master of Health Science in Health Administration from the University of Toronto. She has also completed executive leadership programs at both the Richard Ivey School of Business at Western Ontario and the Rotman School of Management at the University of Toronto.

“What really impresses me about Niagara Health is the organization’s kind and caring culture and its commitment to quality, safe care. I’m excited to have the opportunity to contribute to these strengths,” says Ms. Guerriero. “I’m also looking forward to engaging with healthcare stakeholders in the region and working in partnership with them to achieve our mutual goal of enhancing and integrating healthcare services for residents.”


Media Contact:
Brett Sweeney
Manager of Communications
905-378-4647, ext. 43874 | 289-407-9328
Brett.Sweeney@niagarahealth.on.ca

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