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Greater Niagara Chamber of Commerce

Niagara Health Emergency Departments and Urgent Care Centres lifting visitor restrictions

Patients visiting Niagara Health Emergency Departments and Urgent Care Centres can have one caregiver / visitor accompany them for support beginning Tuesday, August 18 at noon. 

Niagara Health is reminding the public that visitors must pass screening, wear a mask, practice physical distancing and wash their hands throughout their visit. Ensuring the safety of everyone is a top priority at Niagara Health. 

As Emergency Departments and Urgent Care Centres often see a high number of patients, visiting may be restricted at times, if physical distancing cannot be maintained. 

Patients coming for clinic visits and other outpatient services are still asked to come alone. This includes Diagnostic Imaging (e.g. X-rays, CT scans, etc.), the Walker Family Cancer Centre and Dialysis Units. Patients with extenuating circumstances are encouraged to contact their care provider directly to discuss their needs. 

Visiting guidelines for inpatients (patients admitted to hospital) remain unchanged and include one visitor at a time during the following time slots: 

  • 10:30 a.m. to 1:30 p.m. 
  • 3:30 p.m. to 6:30 p.m. 

Patients and visitors are encouraged to complete the online screening form prior to visiting Niagara Health sites to expedite the screening process. The screening form can also be accessed through the Niagara Health Navigator mobile app. Members of the public can download the app from the App Store or Google Play. 

For more information, please see the Visitor Information section of the Niagara Health website here. 

Media Contact:
Lisa Pepperall, Communications Specialist
(905) 378-4647 ext. 47576 

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