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Greater Niagara Chamber of Commerce

Information for Plan Administrators Regarding COVID-19 and Chambers Plan Group Insurance

We care about you, your business, and your employees. We are doing everything we can to help businesses through the COVID-19 pandemic. The following are new and updated questions we have encountered to date. A full list of FAQs and more information can be found on my-benefits. Not registered for my-benefits? Go to and click on “Sign Up”.

REMINDER: If you are making temporary changes to your company’s benefits in response to the pandemic, please indicate “Due to COVID-19” on all requests sent to our office.

Adjustments to Disability Coverage

In the event of an employee layoff due to COVID-19, Disability coverage can now be continued for up to two months. The most up-to-date information for Plan Administrators is available on my-benefits.

If you have not yet registered for my-benefits as a Plan Administrator, or are experiencing any difficulties logging in, please call us at 1-800-665-3365.

Virtual Paramedicals

To support social distancing, we are accepting claims for paramedical services provided virtually from a number of categories of practitioners, including physiotherapists and psychologists (if your Plan covers paramedical services). Full details and the complete list of covered providers, can be found on my-benefits for Plan Administrators.

Chambers Plan COVID-19 Business Resource Centre

It’s an understatement to say that the COVID-19 pandemic has presented our communities and businesses with challenges. As an organization in the business of supporting companies and their people, we are doing whatever we can to help our clients and their communities. We’ve created the Chambers Plan COVID-19 Business Resource Centre to give Canadian businesses the advice, tools, and latest updates to help get through this difficult time. The resource centre is available for anyone to use, and we will be updating it daily with new articles, the latest news, and relevant webinars.


Leading During a Crisis and Switching to Remote Work. For many, the state of the workplace has changed dramatically due to the COVID-19 virus. And now, more than ever, there is no responsibility more important in an organization than leading its people. Leaders will set the tone for how teams will successfully navigate this crisis. In these sessions, we will share best practices for leading through a crisis and managing a newly remote team. Register to the Tuesday, April 7 webinar by clicking here.

Register for Webinar

Your advisor is a benefits expert and is always ready to assist you with your questions. Visit for more information. You can also contact Chambers Plan Customer Service by email at or phone 1.800.665.3365.

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