About Us
The Greater Niagara Chamber of Commerce (GNCC) is a non-profit, membership-based organization, dedicated to the success of businesses and organizations to ensure that Niagara is at its economic and social best.
Position Summary
The Membership Engagement Manager at the Greater Niagara Chamber of Commerce plays a vital role in driving member engagement and enhancing the overall experience for member businesses. As a key member of the organization’s team, the Membership Engagement Manager is responsible for developing and managing programs and initiatives that promote the growth, success, and satisfaction of chamber members. This position reports directly to the Director of Operations and Communications and is a temporary position with a 1-year contract starting mid-August 2023, with potential to lead to a permanent position.
Compensation
A competitive compensation package will be provided with base salary, car and phone allowances plus commission.
Responsibilities
Membership Engagement: Building strong relationships with chamber members is a critical aspect of the role. The Membership Engagement Manager proactively engages with members to understand their challenges, goals, and interests. They provide guidance and assistance to members in utilizing chamber resources, connecting with other members, and accessing relevant business opportunities.
- Achieve budgeted revenue goals through effectively developing sound long-term partnerships
- Based on client demand, develop detailed proposals outlining engagement options and solutions for businesses
- Be accountable to the demands of existing and new clients
- Ensure that deadlines are met, targets are achieved, and successful business relationships are maintained
- Support and participate in Chamber events and programs
- Assist Chamber members in taking full advantage of their membership
Qualifications
- Strong organization, time management and multi-tasking skills
- Minimum of 3 years of successful business-to-business or media sales experience
- A self-starter and proven problem solver
- Proficient in Microsoft Office products including Outlook, Excel, Word, PowerPoint
- Experience with customer relations management software an asset
- Effective social media strategist
- Valid driver’s license
- Access to a vehicle
- Ability to work with new businesses
- Strong verbal and written communications skills
- Can think outside the box to offer new ideas, concepts, solutions, etc.
- Capable of maintaining sensitive/confidential information
- Must be a team player that works well in an adapting environment
- College diploma or University degree in business, marketing or communications preferred
- Passionate customer service advocate
- Must have the ability to foster the values of member relations
- Experience in events or hospitality field an asset
The Membership Engagement Manager position at the Greater Niagara Chamber of Commerce offers an exciting opportunity to contribute to the growth and success of the local business community. The role requires a dynamic individual with a passion for supporting businesses, fostering connections, and delivering valuable programs and services to chamber members.
Please submit resume and cover letter to the Director of Operations and Communications, Corrina Massicotte to corrina@gncc.ca by July 28, 2023
Greater Niagara Chamber of Commerce
80 King Street, Suite 3, St. Catharines, ON, L2R 7G1
While we appreciate the interest of all applicants, only those selected for interview will be contacted.
